The business environments have several quality characteristics, but the main one is that the business produces something, such as goods or services. Quality encompasses these products and/or services and the processes, procedures, equipment, personnel, and investments the company makes to produce them. You will find topics on this page that are useful for employees at all skill levels.
What is Quality?
Quality is defined as “your focus on meeting your customers’ needs”. Therefore, “quality of a product or service” refers to how much information and aspects it includes that will allow the client to use it. Quality can also be described as being able to accomplish the intended goal. Another definition is “conformance with requirements.”
Use SHEQ software
To design and implement a Quality Management System, SRM and many of our clients use Mango Compliance Software – www.mangolive.com Mango makes it easier to obtain and maintain ISO 9001:2015 certification.
SRM is ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 certified. Contact our consultants today. Let us know if we can help you with the development and implementation of your Quality Management System.