Customer Testimonials & Case Studies

What Our Clients Say About SRM.

At Safety Risk Management Consultants (SRM), we pride ourselves on delivering practical, effective and sustainable solutions that help organisations operate safely, responsibly and in full compliance.
Our clients span multiple industries across South Africa and the United Kingdom — including construction, logistics, retail, mining, engineering, finance, telecoms and hospitality.

Here’s what they have to say about working with us.

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Client Testimonials

Trusted by leading organisations across Africa and the UK.

"SRM guided us through ISO certification with clarity, professionalism and real-world expertise."
Operations Director - National Logistics ProviderSRM developed our integrated ISO 9001, 14001 and 45001 system, trained our team and prepared us for certification. Their process was practical, easy to understand and perfectly aligned to our operations.
"The construction safety support from SRM has been outstanding."
Project Manager - Property Development GroupTheir SACPCMP-registered agent ensured full compliance on our R60m+ project, supported permit applications, developed the baseline risk assessment and helped maintain safety discipline onsite.
"EcoOnline implementation through SRM has revolutionised our compliance process."
EHS Manager - Manufacturing CompanyFrom configuration to training, SRM ensured a smooth rollout. Our incident reporting, risk registers and audits are now digitised, consistent and transparent.
"SRM’s SHE services transformed our safety culture."
HR Executive - National Retail GroupMonthly site visits, risk assessments, legal appointments, and targeted training have improved staff engagement and drastically reduced non-compliances.
"Exceptional training delivery — practical, engaging and aligned to our needs."
Training Coordinator - Engineering & Fabrication FirmSRM’s classroom and onsite training helped us upskill teams quickly and effectively. Their facilitators bring real-world experience and make the content relatable.
"Their Construction Safety Files and contractor management support were top-class."
Head of Facilities - Hospitality GroupWe went from fragmented documentation to fully compliant files that passed audits with no findings.

Case Studies

Practical examples of work delivered and results achieved.

1. ISO Integrated Management System for a National Logistics Group

Client Need: Develop a unified IMS aligned to ISO 9001, 14001 and 45001 for multi-branch operations.

SRM Solution:

  • Conducted a full gap audit
  • Designed process-based workflows and documentation
  • Delivered ISO training and internal auditor development
  • Implemented risk registers (RA360) and operational controls
  • Supported internal audits and certification readiness

Outcome:

  • Achieved certification on the first attempt
  • Improved operational efficiency and process ownership
  • Clear reporting and measurable improvements across quality, safety and environmental metrics

2. Construction Health & Safety Agent for R120 Million Development

Client Need: Construction Work Permit, baseline risk assessment, H&S Agent support for a multi-year development.

SRM Solution:

  • Completed Baseline HIRA & project legal framework
  • Assisted with Construction Work Permit submission
  • Monitored compliance through site inspections
  • Supported Principal Contractor H&S appointments
  • Ensured alignment to Construction Regulations

Outcome:

  • Full compliance achieved
  • Zero major incidents
  • Improved contractor coordination and documentation

3. Digital EHS Transformation with EcoOnline

Client Need: Replace manual safety processes with a cloud-based EHS platform.

SRM Solution:

  • Implemented EcoOnline modules (Incidents, Risk, Chemicals, PTW)
  • Configured workflows to align with ISO standards
  • Trained staff across multiple sites
  • Provided ongoing system support and optimisation

Outcome:

  • 50% reduction in admin time
  • Real-time dashboards improved leadership visibility
  • Improved compliance for audits and reporting

4. SHE Compliance for National Retail Chain

Client Need: Achieve consistent OHS compliance across 40+ stores.

SRM Solution:

  • Monthly inspections
  • Legal appointments & registers
  • Emergency preparedness and evacuation planning
  • Training & awareness workshops
  • Risk assessments & corrective action tracking

Outcome:

  • Significant reduction in findings during external audits
  • Improved staff awareness and accountability
  • Standardised systems across all branches

5. Safety File Overhaul for Hospitality Group

Client Need: Bring all contractor safety files up to legal standard.

SRM Solution:

  • Created fully compliant safety files
  • Updated method statements and risk assessments
  • Standardised templates for future contractors
  • Conducted file audits and corrections

Outcome:

  • Successful compliance audit with zero critical findings
  • Reduced administrative burden for facility teams

Ready to experience the SRM difference?

Let us help you achieve compliance, strengthen safety, and streamline your management systems.

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