QUALITY MANAGEMENT

What is lean management?

The concept of Lean Management is a production process based on the idea that waste from every step of the process can be reduced without detracting from productivity and value. Managing customer demand and partnering with suppliers are key factors in driving improvement under a lean program.

Benefits of lean management:

There are a variety of benefits associated with implementing a lean management system, but there are some common ones:

• Eliminating waste
• Increased customer satisfaction by having rationalised processes
• Improves efficiency
• Decreased employee stress level
• Better employee morale
• Safe workspace

Lean Management tools:

• Gemba Walk
• 5 Whys
• Kanban Boards
• PDCA Cycle